HA Connect Outage Alert - HAA Prod, HAL Prod, HAPP & HA DoHop Landing Page - AirShopRQ Maintenance

Scheduled Maintenance Report for HA Connect Production

Completed

The scheduled maintenance has been completed.

Posted Apr 23, 2025 - 21:00 HST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 23, 2025 - 17:00 HST

Scheduled

**HA Connect Automated Outage Alert**

This message is from Hawaiian Airlines to alert you that our automated monitoring has identified that the following system may be experiencing an outage or degraded performance: HAA Prod, HAL Prod, HAPP & HA DoHop Landing Page - AirShopRQ Maintenance. Additional updates will be sent out as they become available.

If you need to log a ticket with Hawaiian Airlines please go to the HA Distribution Help Desk at https://haconnect.hawaiianairlines.com/s/home

If you need to log a ticket with Accelya please go to the Accelya Zendesk at https://farelogixpartnersupport.zendesk.com/hc/en-us/

Mahalo for your patience while we work to resolve this issue.

Posted Apr 23, 2025 - 04:36 HST

This scheduled maintenance affected: HA Connect - HAL Production (HA Connect - HAL AirShop Prod), HA Connect - HAA Production (HA Connect - HAA AirShop Prod), and Hawaiian Airlines Partner Portal - Prod, Hawaiian Airlines DoHop Landing Page.